SELF DRIVE SAFARI AND WALKING TOUR

Roer’s Zoofari has established sanitation and PPE policies in accordance with OSHA and the CDC. These include the use of face coverings by employees that are working within 6′ of one another or the public, as well as frequent hand washing, wearing of gloves when warranted, and additional cleaning and disinfecting protocols. We wish to inform guests that due to the outdoor and physical nature of our operations, there may be employees that are not wearing masks at all times or situations due to health reasons that employees may not tolerate the wearing of masks. In these situations, as in accordance with OSHA recommendations, employees shall distance themselves 6′ or more from others. If you experience this in the self-drive tour and are concerned, please know it is perfectly acceptable to roll your window up to create a physical barrier.

Animal feed is picked up or purchased at all check in locations (admission building and gift shop).

Guests entering the Self Drive Safari will pick up their animal feed at the admission building.

Guests participating in the Walking Tour ONLY (No Self Drive Safari) will pick up their animal feed at the Gift Shop.

Animal feed is non-refundable. Due to COVID we are no longer able to exchange animal feed.

Guests with reservations may pay for additional people at check in locations.

First, email [email protected] to be notified of options. We are always willing to reschedule but do not refund reservations.

Email [email protected] for promo code.

Email [email protected] for further assistance.

At this time we only offer Field Trips and Birthday Party packages.

Field Trips – https://www.roerszoofari.com/activities/field-trips/

Birthday Party – https://www.roerszoofari.com/activities/birthday-parties/

The animals live outside year round, rain or shine. While we cannot guarantee specific animals will be visible, many of our animals prefer the cooler weather during the rain. If the weather is extreme many will seek shelter in their indoor areas and appear off exhibit. We do not force our animals to interact with the public.

No. Roer’s Zoofari does not offer refunds for rainy days. We recommend that guests dress for outdoor weather and check the extended forecast prior to visiting. Guests may also rebook by email at [email protected].

Yes, your ticket is good for the entire day. Guests who would like to leave Zoo grounds and return the same day must keep their receipt and will need to provide it for re-entry. The Walking Tour side is the only tour available for re-entry.

IN ACCORDANCE WITH FEDERAL LAW:  YOU MAY NEVER FEED ANIMALS FOOD THAT IS BROUGHT IN FROM OUTSIDE THE ZOO.  Any visitor that brings in food from outside the zoo to feed to our animals will have that food confiscated and may be escorted out of the zoo. The animal welfare act requires that USDA license holders maintain control of the feed given to their animals.  Additionally we must prove that feed is of highest quality, prepared and stored properly.

We encourage guests that witness other guests feeding the animals unauthorized food items to speak up and let our staff know. We are a small, family run operation and only see positive revenue a few months out of the year.  We do not benefit from tax revenue and receive $0 of outside funding. The revenue generated from feed sales – feeds the animals at the zoo all winter long

Yes. Outside food and non-alcoholic beverages are allowed for people only. No outside food or beverages may be fed to the animals. For your convenience, we have several picnic areas that guests can enjoy at the zoo.

No, we do not have wheelchairs or strollers to rent at this time. Guest are always welcome to bring their own strollers, wagons or wheelchairs/electric scooters.

Recreational scooters, power wheels, etc or not allowed in the Zoo.