GUEST SERVICES ATTENDANT
Roer’s Zoofari is seeking a few outstanding SEASONAL Guest Services Attendants through the end of the summer. Guest Services Attendants at Roer’s Zoofari are knowledgeable, efficient, and willing to go the extra mile to facilitate positivity for the guests. Attendants will work in stations including the Gift Shop, the Admissions Booth, and the snack concession area. Attendants will be trained on how to answer frequently asked questions, as well as how to manage and decompress stressful situations. Attendants are expected to maintain a cheerful and welcoming disposition as the work pace fluctuates, and work within the entire zoo team to accomplish common goals. Seasonal staff are always considered for permanent positions; a great way to get a foot in the door.
*This is not an animal staff position
To apply, download application below and email completed form to: [email protected]
-Provide high quality customer service to zoo guests at all times
-Provide accurate information to guests regarding the zoo’s creatures, educational offerings, and activities
-Manage Gift Shop operations, including sales of animal feed and shop merchandise, as well as organizing and restocking merchandise.
-Check-in guests, party groups, and school groups, identifying needs and opportunities to enhance guests experiences
-Must be at least 16 years of age
-Self-motivated and self-sufficient within a homogeneous team
-Able to approach stressful situations calmly and effectively, knowing when to ask for help
-Must have a proactive and flexible work ethic
-Have a great attention to detail to ensure a safe and positive guest experience
-Be able to walk, stand, and bend over for long periods of time.
-Previous guest service experience a definite bonus
-Must have weekend and some holiday availability
$9 to $11 per hour dependent on qualifications and experience